Privacy & Cookies

In this privacy statement you can read everything about the way in which your personal data is collected and how it is handled. This explains where your data is stored and for what purposes your data is stored. In addition, you will also find all your rights with regard to your data and how you can make use of those rights. The privacy statement will sometimes be changed due to, for example, legislative changes. It is therefore advisable to consult the statement periodically.

Erica Tepper, Wool in the house

1. Wool at home

You are currently reading the privacy statement of Wol in huis. Wol in huis is a small company with a webshop, focused on the sale of wool for knitting and weaving. There are situations in which your data is collected by Wol in-house. It is therefore good that you know what is done with it and how you can indicate your wishes regarding your data. That is what this statement is about.

If you have any questions about the use of your data by Wol in huis, please do not hesitate to contact us!

South turn 70
9644 XL Veendam

VAT. No: NL002156926B58
Chamber of Commerce No: 58752773

Wol in huis is a one-man business, which is run by Erica Tepper-Oosting

2. Target data

Wol in huis collects personal data for a number of purposes. These are explained below.

  1. Sending orders.
    Wol in huis sends orders to your home address or another shipping address, which you specify in the ordering process. Your e-mail address and telephone number are also requested to send you information about the shipment and about any questions about your order. (this is usually via email).
  2. Sending newsletters
    A newsletter will be sent several times a year. These newsletters are commercial on the one hand and focused on knowledge sharing on the other. Your first name and e-mail address will be collected if you tick the box 'subscribe to the Wolinhuis newsletter' in the ordering process. In addition, you may be asked verbally or textually to register.
  3. Contact
    Your data will be collected if you contact Wol in huis via the contact form on the website. However, this form only asks for the necessary information to answer a question, so your name and e-mail address.
  4. Analytics
    The Wol in huis webshop collects your data to improve the website. This is done with Google Analytics. This data is anonymous and is therefore not linked to your personal data. Think of information such as the duration of your website visit or the pages you visit a lot.


3. Recipients

The data that Wol receives and processes in-house is managed by:

  1. Your order will be shipped with DHL or PostNL.
    Packages within the Netherlands are shipped with PostNL. Your name and address details, and your e-mail address are stored on the servers of PostNL. Letterbox mail is sent with PostNL, the name and address details are stored on the servers of PostNL.
  2. mailchimp
    The newsletters are sent with Mailchimp. The moment you sign up for the newsletter, your e-mail address and name are automatically saved in the appropriate list within Mailchimp.
  3. roundcube webmail
    Wol in huis's email is hosted at Roundcube webmail. If you contact us via the forms or by e-mail, those e-mails will be stored on the servers of Roundcube webmail.
  4. Vimexx
    The website and backups of the website are hosted at Vimexx. Information that you leave on the Wol in huis website is stored on Vimexx's servers.

4. Storage Period

Your data will be stored by Wol in huis for a longer period of time, but never longer than is necessary for the performance of activities, unless we have to keep your data longer on the basis of a legal regulation.

  1. Address details and orders placed
    This data is kept indefinitely. You can view and change which data this is yourself by logging in to the Wol in huis webshop. If you want all your data to be deleted, send an e-mail to with the request to delete all your data.
  2. Sending newsletters
    Your email address and first name are stored in Mailchimp. The storage of your data is for an indefinite period of time. You can unsubscribe whenever you want via the link at the bottom of the newsletters or by sending an email to
  3. Contact
    The moment you contact Wol in huis by e-mail, the data you send, such as your name and e-mail address, will be stored on the mail server. These emails are stored for a maximum of two years.
  4. Analytics
    The data that Analytics collects on the website is anonymous, so it is not linked to your name or e-mail address. This data is stored indefinitely within Google Analytics